• Tues-Fri: 10am - 5:30pm
  • Sat: 10am - 4pm
  • Sun-Mon: Closed

Repair Services

Here at Frantz Diamonds, we cherish the story behind each watch and/or piece of jewelry that comes our way, and we know the importance of a quality repair for your beloved items.


In these days when time and patience are limited, many jewelers turn away repairs of sentimental items if they require special ordering or minute parts. Where others say no, we say yes. We pride ourselves on taking in the most challenging of repairs. From simple adjustments to complex antique restorations, we handle each case with meticulous care, ensuring your complete satisfaction with the result. Trust us to keep your cherished pieces looking their best, so they can continue to tell your story for generations to come.

Jewelry Repair

Here are just some of the jewelry repair services we offer at Frantz Diamonds.

  • Pearl Stringing

    Pearl stringing involves rethreading your precious pearls onto new silk or nylon threads to make sure they're securely fastened and beautifully presented. This service revitalizes your pearl jewelry and maintains its elegance and durability.

  • Rhodium Plating

    This process gives white gold and silver jewelry a bright, reflective finish, enhancing its appearance and providing a protective layer. It restores the lustrous shine of your pieces to make them look new again.

  • Stone Tightening

    Have you noticed that one of your stones is loose? Let our experts carefully adjust and secure settings to keep your stones firmly in place as you go about life in Roanoke.

  • Tennis Bracelet Repair

    Tennis bracelet repair includes fixing broken links, clasp repairs, and stone tightening or replacement, so your cherished bracelet remains stunning and secure on your wrist.

  • Wedding Set and Ring Soldering

    This service involves securely joining two or more rings together, maintaining their alignment and making them more comfortable to wear as a single, unified piece.

  • Ring Sizing

    If jewelry doesn’t fit right, it doesn’t get worn. Keep enjoying the ring you love with our sizing service. Whether you need it sized up or down, our skilled jewelers ensure your ring fits comfortably and securely.

  • Chain Repair and Soldering

    Chain repair and soldering fixes broken links in necklaces and bracelets, restoring the integrity and appearance of your chain jewelry. Our precise soldering techniques guarantee a seamless repair.

  • Clasp Repair and Replacement

    Say goodbye to faulty clasps on necklaces and bracelets. This service will have you wearing your favorite pieces with confidence.

  • Broken Prongs

    Repairing broken prongs is crucial for securing gemstones. Our jewelers meticulously restore prongs to their original condition, keeping stones intact so you can wear your stones with peace of mind.

  • Charm Repair and Soldering

    Let us reattach or secure charms on bracelets or necklaces, so they can remain a part of your cherished collection without the risk of loss.

  • Broken Shanks

    Repairing broken shanks on rings restores the structural integrity of your piece, allowing you to wear it securely again. Our repairs blend seamlessly with the original design, so your ring looks as flawless as it did when you first put it on.

  • Stone Replacement

    Stone replacement involves sourcing and setting a new stone to replace a lost or damaged one. We’ll match the original as closely as possible in color, cut, and size, restoring the beauty of your jewelry.

  • Earring Conversions

    Whether it's changing clip-ons to pierced, adding lever-backs for security, or adjusting the style for a more contemporary look, our skilled jewelers can modify your favorite earrings to meet your needs. This service allows you to enjoy your cherished pieces in a whole new way, ensuring they are both beautiful and functional for everyday wear.

Call or text us today with any questions about our expert jewelry repair services! 

(540) 989-8001Contact Us

Watch Repairs

Keeping your timepiece in impeccable shape is easy when you turn to Frantz Diamonds. Here are the top two watch repair services we offer:

  • Watch Band Adjustments

    Watch band adjustments ensure your timepiece fits perfectly on your wrist, enhancing comfort and security. Whether you need links added or removed, our experts meticulously modify your watch band to achieve an ideal fit, allowing for a comfortable and stylish wear every day.

  • Deluxe Watch Service

    Our Deluxe Watch Service is a comprehensive care package designed to rejuvenate your timepiece. It includes ultrasonic cleaning to remove dirt and grime, pressure testing to verify the integrity of the watch's seals, and waterproofing to protect against water damage. This thorough service not only improves the appearance of your watch but also extends its longevity, ensuring it remains a reliable and cherished accessory for years to come.

Call or Contact Us today with any questions about watch repairs!

(540) 989-8001Contact Us

Time to Repair

Stop by Frantz Diamonds so we can restore the watch or piece of jewelry that’s been sitting at the back of your jewelry box!

Contact Us